If it doesn’t work, continue to the next step If you're connecting an audio device, try playing audio through it. A new 'Add a device' window will open, choose the 'Bluetooth' option.On your computer, in the previously-opened Settings page for 'Bluetooth & other devices', click the button with a + that reads 'Add Bluetooth or other device'.For Bluetooth audio devices, please go to the bottom of this article and choose the brand of device you're trying to pair for instructions on how to pair your device Put your device in pairing mode according to the instructions that came with the device.If no listing appears, proceed to the next step If a listing for your device appears in this window, click it and select Remove Device, if that option is available, then confirm in the next screen.

The 'Bluetooth & other devices' window will open